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    Frequently Asqued Questions

    What is the arrival and departure time?

    Check-in (arrival in the apartment) is possible from 4 p.m. and check-out (departure from the apartment) must be done no later than 11 a.m.

    Is the parking free?

    Our hotel is located in the city center, in front of restaurants and shops. There is no dedicated parking, but rest assured, several parking solutions are available for you:

    At 100m : in the Avenue du Général de Gaulle – always free all year long
    At 250m : in the parking du Peristyle Gravier – free from 7 pm to 9 am
    At 300m : in the Parking Indigo Reine – toll 24hrs

    Are sheets and bath towels provided?

    Yes, all bed sheets and bath towels are provided

    Is cleaning included during the stay?

    Yes. Cleaning fees are mandatory for all reservations but guest must leave the appartment in a hygienic condition.

    Will I receive an invoice at the end of the stay?

    Yes we will give you an invoice by email at the end of your stay.

    What are the cancellation conditions?

    – Up to 5 days before your arrival:

    Any reservation of a box including the SPA is modifiable and non-refundable.
    Any reservation of a single apartment is modifiable and refundable

    – Less than 5 days before your arrival:

    Any reservation (with or without SPA) is non-cancellable, non-refundable

    Are animals allowed?

    We are very fond of animals but unfortunately they are not allowed in the apartment for hygienic reasons.

    Is it possible to smoke in the apartments?

    It is strictly forbidden to smoke in the apartment, even at the window.
    The consumption of shisha is not allowed.

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