Contact

You can reach us 7/7 9am to 9pm on +33 6 45 24 79 24 shall you have any question

Check-in (arrival at the accommodation) is possible from 5 p.m. and check-out (departure from the accommodation) must be done no later than 11 a.m. (10 a.m. for Villa Vista Valada)

Our Hotel is located in the city center, at the foot of restaurants and shops. There is no dedicated parking lot, but rest assured, several parking solutions are available to you:

• At 100m : ont l’Avenue du Général de Gaulle – free24H/24, 7j/7
• At 250m : on parking du Peristyle Gravier – freedès 19H jusqu’à 9H
• At 300m : on Parking Indigo Reine – pay as you stay 7j/7

The customer undertakes to respect the rented place and to leave it in a correct and clean condition with the dishes cleaned and put away.

Parties, events, visitors and people external to the reservation are prohibited

A Passport will have to be provided when signing the digital rental contract.

For your safety, it is forbidden to smoke or use flammable products or accessories.

We love animals very much but unfortunately they are prohibited for hygiene reasons.

A deposit by credit card is required. Checks and cash are not accepted.

No noise likely to disturb neighbors day or night.

Use of the Internet in compliance with Hadopi laws.

It is forbidden to adjust the heating above 26°C or the air conditioning below 20°C (the system is connected)

PLEASE NOTE: the deposit will be lost in the event of non-compliance with the rules and additional costs may be charged. In the event of refusal to comply with the regulations, the lessee must leave the premises immediately and will not be entitled to any reimbursement. Any broken or damaged object or furniture will be invoiced at its actual replacement value.

Yes, sheets and towels are provided.

If you would like sheets for our convertible sofas (in our accommodations which have them) and you are booking for 2 people, please let us know no later than 24 hours before your arrival. Rest assured, if you book for 3 or more people, the sheets will already be made when you arrive.

Yes. Please note that cleaning fees are mandatory for all reservations. This does not exempt you from leaving the accommodation in a decent state of cleanliness upon your departure.

Yes, we will give you an invoice by email at the end of your stay.

• Up to 5 days before your arrival (without promo code):
  Any reservation for a package including the SPA is modifiable and non-refundable.
  Any reservation for a single apartment is modifiable and refundable
  
• Less than 5 days before your arrival (without promo code):
  Any reservation (with or without SPA) is non-cancellable, non-refundable
• With promo code:
  Any reservation (with or without SPA) is non-cancellable, non-refundable

We really like pets but unfortunately they are not allowed in the accomodations for hygiene reasons.

Smoking is strictly prohibited in the accommodation, even at the window.
The consumption of shisha is not permitted.

Your deposit will be lost in the event of non-compliance with the rules and you may be charged additional fees.

No but all our accommodations are fitted with a washing machine and a drying rack if you wish to wash your sheets & towels.